Convertly
HELP CENTER

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Account and subscription

Create an account, change plan, billing.
How do I create an account?Click "Create an account", enter your email, and choose a password.
How do I change my plan?From the Pricing page, choose the new plan: the change takes effect immediately.

Files and privacy

Where your files go, accepted formats, limits.
Are my files sent to a server?The audio tools process your files directly in your browser.
What's the maximum size?Up to 100 MB per file and 20 files per upload.

Using the tools

Import, adjust, download.
The download doesn't startAccept the browser's confirmation prompt, then try again.

Editors

the audio tools and the editor.
Is my work saved?Yes, the editors save automatically on your device. Export to keep a copy.
What export formats are available?MP3, WAV, M4A, WebM Opus, PNG, or text depending on the tool.

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